From mboxrd@z Thu Jan 1 00:00:00 1970 From: "darcamo@gmail.com" Subject: Re: Using org-mode as a personal help desk tool Date: Tue, 28 Jun 2016 15:09:26 -0300 Message-ID: References: <871t3sne87.fsf@ericabrahamsen.net> Mime-Version: 1.0 Content-Type: multipart/alternative; boundary=001a114d87debe08fd05365a8a64 Return-path: Received: from eggs.gnu.org ([2001:4830:134:3::10]:44414) by lists.gnu.org with esmtp (Exim 4.71) (envelope-from ) id 1bHxSN-0003Ab-LO for emacs-orgmode@gnu.org; Tue, 28 Jun 2016 14:10:00 -0400 Received: from Debian-exim by eggs.gnu.org with spam-scanned (Exim 4.71) (envelope-from ) id 1bHxSF-0004rh-7M for emacs-orgmode@gnu.org; Tue, 28 Jun 2016 14:09:55 -0400 Received: from mail-qk0-x234.google.com ([2607:f8b0:400d:c09::234]:33687) by eggs.gnu.org with esmtp (Exim 4.71) (envelope-from ) id 1bHxSF-0004rU-1w for emacs-orgmode@gnu.org; Tue, 28 Jun 2016 14:09:47 -0400 Received: by mail-qk0-x234.google.com with SMTP id q79so44930443qke.0 for ; Tue, 28 Jun 2016 11:09:46 -0700 (PDT) In-Reply-To: List-Id: "General discussions about Org-mode." List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , Errors-To: emacs-orgmode-bounces+geo-emacs-orgmode=m.gmane.org@gnu.org Sender: "Emacs-orgmode" To: Roland Everaert Cc: emacs-orgmode --001a114d87debe08fd05365a8a64 Content-Type: text/plain; charset=UTF-8 Another option can be using a webservice such as trello and an emacs package to access data on it. There is an org-trello package that is worth investigating. 2016-06-22 9:26 GMT-03:00 Roland Everaert : > org-attach was the feature I needed. > > Thank you. > > On Mon, Jun 20, 2016 at 4:10 PM, Eric Abrahamsen > wrote: > >> Roland Everaert writes: >> >> > Hi, >> > >> > I am working as a sysadmin, In the organization, we use 2 tools to >> > keep track of requests sent by the customers/users. As you can expect, >> > those tools are not meant to be used to track all the gritty details >> > of a sysadmin's job. >> > >> > So I am turning to org-mode (that I used for years) and its community >> > to find a way to organize my job and being able to track what I have >> > done and store the hundreds of lines of output from a command-line. >> > >> > I was wondering if it was possible to create directories and files >> > with org-capture, based on data given interactively by the user. >> >> You can use org-attach in conjunction with org-capture, to create a >> directory connected to an Org heading. >> >> > My intention would be to work this way: >> > >> > 1. Create a directory for a request or a group of tasks or a project, >> > in short, an aspect of my job. >> > 2. Create a file that will contain the information related to the >> > request in addition to a journal allowing me to keep track of what I >> > have done and store all the data that are useful to me. >> >> I'd say you don't need a separate file for this, simply the subtree of >> the heading you're using to track this job. >> >> > 3. Store anything that is related to that request or aspect of my job >> > into the related directory. >> >> That's org-attach again. >> >> > 4. Being able to search for a particular aspect or getting a list of >> > them and access it. >> >> I actually don't think there's any built-in way of searching files in an >> org-attach directory. >> >> > 5. When the job is done for an aspect, archive the directory. >> >> I think that would happen automatically with org-attach. >> >> > So far, I was using the configuration of norang, but I don't thing it >> > is really adapted to my work-flow anymore. >> > >> > I know that org-mode is capable of a lot of things, but I was >> > wondering if this is not a little bit to broad for org-mode to be an >> > efficient tool. I was even thinking that all of this should be done >> > through a server, with emacs being the interface to communicate with >> > it. >> >> Beats me! >> >> >> > --001a114d87debe08fd05365a8a64 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable
Another option can be using a webservice such as trello an= d an emacs package to access data on it. There is an org-trello package tha= t is worth investigating.

2016-06-22 9:26 GMT-03:00 Roland Everaert <reveatwork= @gmail.com>:
org-attach was the feature I needed.

Thank you.

<= div class=3D"gmail_quote">On Mon, Jun 20, 2016 at 4:10 PM, Eric Abrahamsen = <eric@ericabrahamsen.net> wrote:
Roland Everaert <reveatwork@gmail.com> writes:

> Hi,
>
> I am working as a sysadmin, In the organization, we use 2 tools to
> keep track of requests sent by the customers/users. As you can expect,=
> those tools are not meant to be used to track all the gritty details > of a sysadmin's job.
>
> So I am turning to org-mode (that I used for years) and its community<= br> > to find a way to organize my job and being able to track what I have > done and store the hundreds of lines of output from a command-line. >
> I was wondering if it was possible to create directories and files
> with org-capture, based on data given interactively by the user.

You can use org-attach in conjunction with org-capture, to create a<= br> directory connected to an Org heading.

> My intention would be to work this way:
>
> 1. Create a directory for a request or a group of tasks or a project,<= br> > in short, an aspect of my job.
> 2. Create a file that will contain the information related to the
> request in addition to a journal allowing me to keep track of what I > have done and store all the data that are useful to me.

I'd say you don't need a separate file for this, simply the = subtree of
the heading you're using to track this job.

> 3. Store anything that is related to that request or aspect of my job<= br> > into the related directory.

That's org-attach again.

> 4. Being able to search for a particular aspect or getting a list of > them and access it.

I actually don't think there's any built-in way of searching= files in an
org-attach directory.

> 5. When the job is done for an aspect, archive the directory.

I think that would happen automatically with org-attach.

> So far, I was using the configuration of norang, but I don't thing= it
> is really adapted to my work-flow anymore.
>
> I know that org-mode is capable of a lot of things, but I was
> wondering if this is not a little bit to broad for org-mode to be an > efficient tool. I was even thinking that all of this should be done > through a server, with emacs being the interface to communicate with > it.

Beats me!




--001a114d87debe08fd05365a8a64--