Hi,
A suggestion : it would be maybe useful , if it is not already done, to transfer this activity of the list on a forum when one could put "closed" on a topic, when a solution is done for a beginner like me.
for example, sometime I find very useful help on LaTeX here:
I just have the experience that a lot of experts on this list are very kind and helpful, and the number of closed topic would maybe show more obviously this fact.
It is just a suggestion, and maybe not a so good idea, I do not know.
All the best
Jo.