From mboxrd@z Thu Jan 1 00:00:00 1970 From: Roland Everaert Subject: Re: Using org-mode as a personal help desk tool Date: Wed, 22 Jun 2016 14:26:48 +0200 Message-ID: References: <871t3sne87.fsf@ericabrahamsen.net> Mime-Version: 1.0 Content-Type: multipart/alternative; boundary=001a114003c62f3c450535dd0dcd Return-path: Received: from eggs.gnu.org ([2001:4830:134:3::10]:50492) by lists.gnu.org with esmtp (Exim 4.71) (envelope-from ) id 1bFhF6-0004Pr-Vt for emacs-orgmode@gnu.org; Wed, 22 Jun 2016 08:26:54 -0400 Received: from Debian-exim by eggs.gnu.org with spam-scanned (Exim 4.71) (envelope-from ) id 1bFhF4-0002N0-JP for emacs-orgmode@gnu.org; Wed, 22 Jun 2016 08:26:51 -0400 Received: from mail-lf0-x233.google.com ([2a00:1450:4010:c07::233]:34584) by eggs.gnu.org with esmtp (Exim 4.71) (envelope-from ) id 1bFhF4-0002Mo-6f for emacs-orgmode@gnu.org; Wed, 22 Jun 2016 08:26:50 -0400 Received: by mail-lf0-x233.google.com with SMTP id h129so73382496lfh.1 for ; Wed, 22 Jun 2016 05:26:49 -0700 (PDT) In-Reply-To: <871t3sne87.fsf@ericabrahamsen.net> List-Id: "General discussions about Org-mode." List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , Errors-To: emacs-orgmode-bounces+geo-emacs-orgmode=m.gmane.org@gnu.org Sender: "Emacs-orgmode" To: emacs-orgmode --001a114003c62f3c450535dd0dcd Content-Type: text/plain; charset=UTF-8 org-attach was the feature I needed. Thank you. On Mon, Jun 20, 2016 at 4:10 PM, Eric Abrahamsen wrote: > Roland Everaert writes: > > > Hi, > > > > I am working as a sysadmin, In the organization, we use 2 tools to > > keep track of requests sent by the customers/users. As you can expect, > > those tools are not meant to be used to track all the gritty details > > of a sysadmin's job. > > > > So I am turning to org-mode (that I used for years) and its community > > to find a way to organize my job and being able to track what I have > > done and store the hundreds of lines of output from a command-line. > > > > I was wondering if it was possible to create directories and files > > with org-capture, based on data given interactively by the user. > > You can use org-attach in conjunction with org-capture, to create a > directory connected to an Org heading. > > > My intention would be to work this way: > > > > 1. Create a directory for a request or a group of tasks or a project, > > in short, an aspect of my job. > > 2. Create a file that will contain the information related to the > > request in addition to a journal allowing me to keep track of what I > > have done and store all the data that are useful to me. > > I'd say you don't need a separate file for this, simply the subtree of > the heading you're using to track this job. > > > 3. Store anything that is related to that request or aspect of my job > > into the related directory. > > That's org-attach again. > > > 4. Being able to search for a particular aspect or getting a list of > > them and access it. > > I actually don't think there's any built-in way of searching files in an > org-attach directory. > > > 5. When the job is done for an aspect, archive the directory. > > I think that would happen automatically with org-attach. > > > So far, I was using the configuration of norang, but I don't thing it > > is really adapted to my work-flow anymore. > > > > I know that org-mode is capable of a lot of things, but I was > > wondering if this is not a little bit to broad for org-mode to be an > > efficient tool. I was even thinking that all of this should be done > > through a server, with emacs being the interface to communicate with > > it. > > Beats me! > > > --001a114003c62f3c450535dd0dcd Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable
org-attach was the feature I needed.

Tha= nk you.

= On Mon, Jun 20, 2016 at 4:10 PM, Eric Abrahamsen <eric@ericabrahamse= n.net> wrote:
Roland Everaert <reveatwor= k@gmail.com> writes:

> Hi,
>
> I am working as a sysadmin, In the organization, we use 2 tools to
> keep track of requests sent by the customers/users. As you can expect,=
> those tools are not meant to be used to track all the gritty details > of a sysadmin's job.
>
> So I am turning to org-mode (that I used for years) and its community<= br> > to find a way to organize my job and being able to track what I have > done and store the hundreds of lines of output from a command-line. >
> I was wondering if it was possible to create directories and files
> with org-capture, based on data given interactively by the user.

You can use org-attach in conjunction with org-capture, to create a<= br> directory connected to an Org heading.

> My intention would be to work this way:
>
> 1. Create a directory for a request or a group of tasks or a project,<= br> > in short, an aspect of my job.
> 2. Create a file that will contain the information related to the
> request in addition to a journal allowing me to keep track of what I > have done and store all the data that are useful to me.

I'd say you don't need a separate file for this, simply the = subtree of
the heading you're using to track this job.

> 3. Store anything that is related to that request or aspect of my job<= br> > into the related directory.

That's org-attach again.

> 4. Being able to search for a particular aspect or getting a list of > them and access it.

I actually don't think there's any built-in way of searching= files in an
org-attach directory.

> 5. When the job is done for an aspect, archive the directory.

I think that would happen automatically with org-attach.

> So far, I was using the configuration of norang, but I don't thing= it
> is really adapted to my work-flow anymore.
>
> I know that org-mode is capable of a lot of things, but I was
> wondering if this is not a little bit to broad for org-mode to be an > efficient tool. I was even thinking that all of this should be done > through a server, with emacs being the interface to communicate with > it.

Beats me!



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