new website: not easy to find how to ask for help

new website: not easy to find how to ask for help

[Eric S Fraga]

Dear all,

I love the new front page to the org website, especially the annotated
example!

Minor criticism however: it is very difficult (for a new user) to find
how to ask for help.  The community tab doesn't tell the reader the
mailing list address and the manual says nothing at all about this.  A
new user may not wish to join a mailing list that may look intimidating
and so will not follow the "subscribe to the list" link.

I wanted to point somebody to instructions on how to ask for help and
couldn't do so easily.

A suggestion: at minimum, add the mailing list address to the community
page so that a reader does not have to go to the subscribing page to
find that out; better yet, make it visible on the front page?

thank you,
eric

-- 
: Eric S Fraga via Emacs 28.0.50, Org release_9.4-143-g9a1549

Re: new website: not easy to find how to ask for help

[Tom Gillespie]

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Hi Eric,
   Good point, we are indeed missing a line that says "You can mail
the list directly at mailto:emacs-orgmode@gnu.org." Here's a patch. I
assume it is probably ok to put the raw email on the site. Best,
Tom

[-- Attachment #2: 0001-community-line-about-mailing-list-directly.patch --]
[-- Type: text/x-patch, Size: 988 bytes --]

From 490c48a9750d04571e6eeee3250208ae90b2cd85 Mon Sep 17 00:00:00 2001
From: Tom Gillespie <tgbugs@gmail.com>
Date: Tue, 8 Dec 2020 15:50:06 -0500
Subject: [PATCH] community line about mailing list directly

---
 community.org | 4 +++-
 1 file changed, 3 insertions(+), 1 deletion(-)

diff --git a/community.org b/community.org
index 427fa06..9eb3c49 100644
--- a/community.org
+++ b/community.org
@@ -10,11 +10,13 @@
   :END:
 
 Org mailing list is the central place where to connect with Org
-community.  
+community.
 
 You can [[https://lists.gnu.org/mailman/listinfo/emacs-orgmode][subscribe to the list]] and [[https://orgmode.org/list][browse the archive]] here at
 =orgmode.org= or via the [[https://lists.gnu.org/archive/html/emacs-orgmode/][GNU mailman archive]].
 
+You can mail the list directly at mailto:emacs-orgmode@gnu.org.
+
 If you are not subscribed to the mailing list your message may be
 delayed because it will need to be approved by the moderators.
 
-- 
2.26.2

Re: new website: not easy to find how to ask for help

[TEC]

Tom Gillespie <tgbugs@gmail.com> writes:

> Hi Eric,
>    Good point, we are indeed missing a line that says "You can mail
> the list directly at mailto:emacs-orgmode@gnu.org." Here's a patch. I
> assume it is probably ok to put the raw email on the site. Best,
> Tom

Seems sensible :) Thanks for raising this Eric & Tom.

I've taken note of your comments in
https://code.orgmode.org/bzg/orgweb/commit/a493257b

--
Timothy