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From: <gennady.uraltsev@gmail.com>
To: "'Jud Taylor'" <jud.taylor@protonmail.com>,
	"'Stefan Nobis'" <stefan-ml@snobis.de>
Cc: emacs-orgmode@gnu.org
Subject: RE: issue tracker?
Date: Wed, 20 May 2020 14:55:16 -0400	[thread overview]
Message-ID: <00a201d62ed8$3455f330$9d01d990$@gmail.com> (raw)
In-Reply-To: <PxLutcD7nynJATFu_lysseaDFUrtOrkc_f78ZUWA9dbNQR76hItlrg804jg-PZHijKk45uWHrzZ2htuAjHqjaDaFmSDTmz6thbqekMBtnFI=@protonmail.com>

Hello everyone,

 I have been following the org-mode ML and I have seen the discussion about having a bug tracker. I wanted to offer my 2 cents as a non-developer; barely a power user. Org-mode works incredibly well and I use it on a daily basis. It is true that development is very active. However I might say that saying that no bugs fall through the cracks in the ML is a bit of a confirmation bias. My personal experience was different.

 I actually submitted some bug reports through emacs about some slightly less used parts of org-mode e.g. ob-eshell. The mailing list is moderated (or has anti-spam) so the result was that my mail did not appear AT ALL. I had that issue before, too, but here in IRC I was suggested to wait for several days. The previous time I think the e-mail eventually got through. When I submitted the bug report for ob-eshell it never did. I found a workaround by using shell instead of ob-shell so I never pursued the issue. Probably the bug is still there.

 I am glad that the ML works for the most active developers, and I suppose it works well for the linux kernel since it needs to be centralized and somewhat focused. However org-mode could benefit from more community involvement even of newbies, especially around the parts that are "part of" org-mode but are not that often used and don't receive enough love and attention from the main developers. 

A good bug tracker could also help identify parts that are not used or buggy and that should, maybe, be slated for removal or at least separated in a independent package.

 You see, for a beginner a bug is quite daunting because you never know if it is actually a bug or if it is your own fault for misunderstanding or misconfiguring something. And, honestly, in emacs, it is quite easy for a beginner to misconfigure something.  

All this to say that the ML works great and I picked up great ideas while reading through it in my mailbox (I am subscribed), however it still has a significant "gatekeeper" effect. Please, at least address the issue that some bug reports don't even make it to the list AT ALL.   

I do not want this email to be offensive in any way to anyone. I also realize that what I described may not be representative. I excuse myself in advance if my tone was inappropriate. 

More than anything I still wish to thank everyone for a piece of fantastic software that has helped me out crucially on multiple occasions!



Sincerely, 

Gennady

P.S. I wrote essentially the same e-mail on the IRC channel to be sure that it gets delivered somewhere. 

-----Original Message-----
From: Emacs-orgmode <emacs-orgmode-bounces+gennady.uraltsev=gmail.com@gnu.org> On Behalf Of Jud Taylor
Sent: Wednesday, 20 May, 2020 12:42
To: Stefan Nobis <stefan-ml@snobis.de>
Cc: emacs-orgmode@gnu.org
Subject: Re: issue tracker?

I second that.

Nicolas, thank you!

Great product, better vision, high energy!





‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐
On Wednesday, May 20, 2020 7:12 AM, Stefan Nobis <stefan-ml@snobis.de> wrote:

> Detlef Steuer steuer@hsu-hh.de writes:
>
> > I would go as far as saying this list is one of the fastest reacting 
> > amd friendliest communities I have been part of. The job Nicolas 
> > does is just awesome.
>
> +1!
>
> ------
>
> Until the next mail...,
> Stefan.






  reply	other threads:[~2020-05-20 18:55 UTC|newest]

Thread overview: 71+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
2020-05-18 21:24 issue tracker? Anthony Carrico
2020-05-18 22:21 ` Nick Dokos
2020-05-18 23:13   ` James R Miller
2020-05-19  7:33     ` tomas
2020-05-19 14:02       ` James R Miller
2020-05-19 14:05         ` James R Miller
2020-05-19 14:53           ` tomas
2020-05-19 14:58       ` Bruce D'Arcus
2020-05-19 16:45         ` Timothy
2020-05-19 16:57         ` Russell Adams
2020-05-19 17:03           ` Timothy
2020-05-19 17:29             ` Russell Adams
2020-05-19 18:50               ` James R Miller
2020-05-19 19:42                 ` Eric Abrahamsen
2020-05-19 20:17                   ` Roland Everaert
2020-05-19 20:47                     ` Diego Zamboni
2020-05-19 21:28                     ` Eric Abrahamsen
2020-05-19 19:48                 ` Russell Adams
2020-05-19 20:14                   ` Trey Ethan Harris
2020-05-19 20:57                   ` gyro funch
2020-05-19 23:22                     ` James R Miller
2020-05-20  9:22           ` Eric S Fraga
2020-05-20  9:40             ` Detlef Steuer
2020-05-20 11:12               ` Stefan Nobis
2020-05-20 16:41                 ` Jud Taylor
2020-05-20 18:55                   ` gennady.uraltsev [this message]
2020-05-20 22:05                     ` Bob Newell
2020-05-21  8:10               ` Nicolas Goaziou
2020-05-21 11:21                 ` Bruce D'Arcus
2020-05-21 14:46                 ` Kévin Le Gouguec
2020-05-21 16:31                   ` Eric Abrahamsen
2020-05-22  8:17                     ` Roland Everaert
2020-05-22 14:53                       ` Anthony Carrico
2020-05-23 12:57                         ` Roland Everaert
2020-05-23 13:14                           ` Russell Adams
2020-05-25 11:20                             ` Roland Everaert
2020-05-26 12:34                               ` Robert Pluim
2020-06-01 14:40                       ` Bastien
2020-06-01 14:36                     ` Bastien
2020-05-26 19:17               ` Matthew Lundin
2020-06-01 14:43                 ` Bastien
2020-05-27 17:59         ` Mario Frasca
2020-05-27 18:12           ` Russell Adams
2020-05-27 18:48             ` Eric Abrahamsen
2020-05-31  8:49           ` Russell Adams
2020-06-01 14:45           ` Bastien
2020-06-01 15:46             ` Mario Frasca
2020-06-01 15:53               ` Bastien
2020-06-01 16:28                 ` Mario Frasca
2020-06-01 16:54                   ` Russell Adams
2020-06-02 11:57                   ` Bastien
2020-06-05 22:44                     ` Mario Frasca
2020-06-06  7:57                       ` Bastien
2020-06-06 16:15                         ` Mario Frasca
2020-06-07  9:38                           ` Bastien
2020-06-07 13:50                             ` Mario Frasca
2020-06-08  9:11                               ` Bastien
2020-05-21  2:35 ` Anthony Carrico
2020-05-21  3:12   ` James R Miller
2020-05-21  5:33     ` Russell Adams
2020-05-21  7:31     ` Kévin Le Gouguec
2020-05-21 14:18       ` Anthony Carrico
2020-05-21 14:38         ` tomas
2020-05-21 14:38         ` Anthony Carrico
2020-05-21 15:05           ` Kévin Le Gouguec
2020-05-22 16:56   ` Ken Mankoff
2020-05-26 19:36   ` Matthew Lundin
2020-06-01 14:59 ` Bastien
2020-09-14  5:23   ` Bastien
  -- strict thread matches above, loose matches on Subject: below --
2020-06-02 11:38 Vladimir Nikishkin
2020-06-02 11:55 ` Bastien

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