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From: Tim Cross <theophilusx@gmail.com>
To: Jude DaShiell <jdashiel@panix.com>
Cc: emacs-orgmode@gnu.org
Subject: Re: 911 and Call Centers was employment stats that don't change (fwd)
Date: Sun, 09 Jul 2017 09:47:02 +1000	[thread overview]
Message-ID: <8737a6fq4p.fsf@gmail.com> (raw)
In-Reply-To: <alpine.NEB.2.20.1707081225001.21307@panix1.panix.com>


I doubt it would be feasible.

Things like 911 call centres need real-time responsive apps which
interface with different emergency services and where tasks are shared
across a team and data is recorded in a consistent and standardised
manner. They also need to be robust, fault tolerant and distributed with
the ability to interface with many different comms channels.

Bottom line, a highly complex system with demanding requirements that
can be tested and are reproducible.

Org is not strong in the collaboration area, does not interface well
with other systems in real-time, is free form and unstructured and
unlikely to handle the complex requirements of an emergency call
centre. You will likely find there are only a handful of recognised apps
which fulfil the requirements and they will be very
specialised. Unfortunately, they are likely to also have very poor
accessibility support.

Tim

Jude DaShiell writes:

> Is org-mode or a special-purpose contribution being used to handle 911 
> response centers and call center activities?
> If not, is org-mode even feasible for this kind of work?


-- 
Tim Cross

      parent reply	other threads:[~2017-07-08 23:48 UTC|newest]

Thread overview: 3+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
2017-07-08 16:27 911 and Call Centers was employment stats that don't change (fwd) Jude DaShiell
2017-07-08 16:39 ` Eric Abrahamsen
2017-07-08 23:47 ` Tim Cross [this message]

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